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Faq's

What is a Hakoba sari?
Hakoba means fine embroidery with white, multi-colored or zari thread. The embroidery is usually done on different kinds of chiffon and cotton fabrics, however it can be done on any fabric.

What are the dimensions of a Hakoba sari?
Each Hakoba Sari provided to you will have a blouse piece attached to it, unless otherwise specified in the description. The Hakoba Sari with attached blouse piece is 7 yards long, and without the blouse piece is 6 yards long. The usual width of a Hakoba Sari is 44/45".

Is a Hakoba sari washable? How do you wash it?
Hakoba saris should be washed gently, in cold water, and with a good quality detergent. The fabric should be soaked in detergent for 1/2 an hour and rinsed in cold water without squeezing. It should be dried away from sunlight.

How long does delivery take?
We will be able to provide these details soon, but delivery estimates will vary based on the location of shipping.

Will I get the same sari as the picture on the website?
We believe all customers who order online are familiar with the fact that colors seen on a monitor vary slightly from actual colors of the product. All color options on ChikanSari.com are offered to provide customers with options to customize their Chikansari.com outfits. A slight variation in the shade you select is considered as a normal practice in online buying, as these garments have a tendency to reflect different shades of a color even in different lighting.

What is your Refund/exchange Policy ?
Although it is rarely the case, unforeseen situations can lead to dissatisfaction with a product. In such cases, our Replacement and Refund Policy Terms apply. We classify two types of cases: if there is a misrepresentation of the item you purchased due to technical error, or if the product is damaged in one of two ways -

  • Damage In Transit
  • Manufacturing Defect

In either of these cases, our customers are requested to contact us via E-mail within 48 hours of the receipt of their delivery.

  • Please keep all purchased items as well as all packaging material received with delivery.
  • We provide simple instructions on how to return an item in a timely manner, so as to resolve any dissatisfaction as soon as possible.
  • If there has been a misrepresentation of the item you purchased and you wish to order a replacement, we will Ship the item to you at the earliest possible time with no additional shipping costs to you.
  • If the original item you ordered is out of stock or unavailable, you have the option to choose an alternative item from ChikanSari.com within the same price range.
  • If you do not wish to order a replacement or alternative item, we will refund your order in full.

What is your Return Policy?
Although it is rarely the case, if you are dissatisfied with your product or do not wish to keep the product. You can return it within 10 days of your receipt of the package to 11b Jane Place, Edison, NJ - 08820. Your credit card will be refunded within two weeks of receiving the items back, and only shipping charges will be deducted.